The responsibilities of librarians to provide accurate and unbiased information to the public

Ethical Reflections on the 9/11 Controversy: Do Information Science and Media Professionals Have a Duty to Provide Evidence-Based Information to a Questioning Public? by Elizabeth Woodworth:
"Given the enormous international expense, suffering, and death that continue to hemorrhage from the wound of 9/11, it is vital that librarians and media professionals acquire the knowledge and ethical support to perform their part in addressing the rising tide of doubt.

Though the imagery of the events of September 11, 2001, is profoundly etched in the collective human memory, there is a growing body of scientific evidence suggesting that these events were not brought about in the manner described by The 9/11 Commission Report of 2004. Harper's magazine referred to the Commission’s report as: "a cheat and a fraud. It stands as a series of evasive maneuvers that infantilize the audience, transform candor into iniquity, and conceal realities that demand immediate inspection and confrontation.

To address the sensitive issues of national security and foreign policy, society requires, from its library science and media professionals, reliable evidence-based information that will satisfy the public responsibility to judge and act upon the critical issues at hand.

Doubts about September 11th, which bears the hallmark characteristics of a false flag operation, constitute precisely the sort of dilemma that codes of ethics were designed to handle.
The ALA ethical statements provide guidance:

We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.

We uphold the principles of intellectual freedom and resist all efforts to censor library resources.

We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources.

Join/read Information for Social Change "an activist organisation that examines issues of censorship, freedom and ethics amongst library and information workers…"
updated March 2015